Privacy Policy

Last updated: November 3, 2026.

HelpMeal helps you keep track of what’s in your fridge, freezer and pantry, and creates recipes from what you have. This page explains what data the app uses and why.

Who is responsible

Timothé Roudot, individual entrepreneur in France, SIREN 937 962 041, 45 rue de la Fonderie, 68100 Mulhouse, France. Contact: support@helpmeal.app.

What stays on your phone

Your inventory, your recipes, your questionnaire answers (household, diet, foods you avoid, equipment, habits) and your recipe ratings are stored on your device. HelpMeal has no account: no name, no email address.

What is sent to our servers

• Scan photos and voice messages: sent to recognize your food, then passed to an AI model through OpenRouter, Inc. (United States), which has it run by a provider (OpenAI, Google, Anthropic, Alibaba Cloud). We don’t keep them after the analysis.
• Recipe requests: the list of your food and your cooking preferences, to write the recipe. The text isn’t kept once the recipe is written.
• Anonymous install ID: used to check your subscription and prevent abuse (daily usage counters). It isn’t linked to your name or email address.

Our servers are hosted by Cloudflare. This data is never sold, never used for advertising, and we don’t use it to train a model.

Analytics

We use PostHog (servers in the European Union) to understand how the app is used: screens viewed, actions, questionnaire answers, offers seen and purchase outcomes, and session recordings with text fields masked. This data is linked to a random install identifier, never to your identity.

Subscriptions

Payments are processed by Apple. Adapty (Adapty Tech Inc., United States) manages your subscription: it receives the install ID, your purchases, the offers you see and technical data (iPhone model, iOS and app versions, App Store country). We never have access to your payment details.

How long we keep it

• On your phone: until you delete the app.
• Photos, voice messages and recipe requests: deleted as soon as the answer is sent.
• Usage counters and subscription status, linked to the install ID: only the current day’s counter is kept; earlier days are erased at the next use.
• Analytics: at PostHog, as long as they help us improve the app.
• Purchase history: at Apple and Adapty.

Legal bases (GDPR)

Performance of our contract with you (scan, recipes, subscription), our legitimate interest (usage analytics, security and abuse prevention) and our legal obligations (accounting). Transfers outside the European Union (OpenRouter and its providers, Adapty) rely on the EU–US Data Privacy Framework where the provider is certified under it, and otherwise on the European Commission’s standard contractual clauses.

Your rights

You can delete all the data on your phone by uninstalling the app. For any question, or to exercise your rights (access, correction, erasure, objection, portability), email support@helpmeal.app. You can also complain to the CNIL (www.cnil.fr) or to your data protection authority. Deleting the app doesn’t cancel an Apple subscription: manage it in your Apple Account settings.

Children

HelpMeal is not directed at children under 13.

Changes

We will post any change to this policy on this page, with its date.